About us

Trinity’s Board firmly believes that we have a viable business plan, but its realisation hinges on the continued support of our partners. We are leaving no stone unturned to safeguard our business and the well-being of our tenants. Our corporate strategy, centred on achieving excellent customer satisfaction, remains paramount in our actions. We have made strides in customer satisfaction and will further develop our approach to ensure consistent improvement in our products, services, and processes. Our objectives also include adopting a triple bottom line approach, enhancing our systems, maximising staff engagement, and focusing on creating a unified THA culture. These efforts will help us achieve better results, enhance our reputation, and solidify our position as the partner of choice. Resilience, strategic delivery, stock quality, consumer issues, value for money, and compliance assurance are critical areas of focus for us. We are aware of the challenges posed by long-term, low-margin inflation-linked leases, capitalisation, stock quality, risk management, governance, and evolving government policies affecting rent and service charges

At FHA, our tenants are important to us, and we place an emphasis on their choices and aspirations. All our tenants, with the correct housing and support services, have the right to take control of their own lives.

We believe that every vulnerable adult has the right to good quality housing and support within a community that accepts, embraces and supports their right to live independently.

FHA prides itself on providing high quality bespoke supported housing through a focussed person-centred approach to our housing. We understand the enormous need for long term specialist supported housing, outside of institutions. Particularly for client groups who may never achieve full independence but who aspire to improve their quality of life and levels of self-management which are difficult to attain in other settings.

We will take the high standards of homes we currently provide and replicate that standard wherever we can find client groups in need of supported housing, and high-quality care providers.

Most of our properties are new build or recently converted older buildings and typically form part of a community of supported living properties within larger supported living schemes.

Our Board

Sioned Hughes
Board

Sioned brings a wealth of experience and excellent overview of the strategic, policy and operational environment that housing providers face in Wales having worked for the umbrella body for housing associations, Community Housing Cymru for 12 years. Expertise - Policy and strategy development, governance and regulation, community regeneration, service design, community/tenant engagement.
Nick Wallis
Board

Nick is the Recruitment Coordinator within Altair’s Recruitment team, he joined Altair in May 2022 and brings a wealth of experience across recruitment, vendor management, compliance, sales, and account management. Expertise - Recruitment, Project Coordinator, Vendor Management, Account Management
Julie Leo
Board

Julie has more than 20 years-experience in social housing and previously to that worked in Financial Services and IT. Julie is a HR professional with 8 years as HR Director at a large midlands-based Housing Association. Julie’s experience includes Pay & Reward, Organisational Design and Development, Service Transformation and Change Leadership. Julie has led on a wide range of pay & reward projects including Executive and Non-Executive pay benchmarking, organisational pay structure reviews and emerging trends in benefits and wider reward.